FAQ's
Welcome to our FAQ, we are so happy to have you here.
We have tried to answer the most common questions.
Shipping & Returns
Below are some common questions about shipping and returns
What is the shipping policy?
Once your order is placed, you will receive a confirmation email letting you know that our fulfillment team has received your order. Once your order is fulfilled, you will receive an email notification with your tracking information. Shipping fees are non-refundable in the case of returns.
What is our return policy?
No Hassle Returns: Not feeling the fuzziness? No problemo. Return your plushies within 30 days and we won't ask any questions. We'll just silently weep in a corner.
How do we ship our goods?
We use all major carriers, and local courier partners. You’ll be asked to select a delivery method during checkout.
Do you ship overseas?
Sorry, we don't at the moment, but don't worry, we'll hit you up as soon as we do! Just drop your details in our email listing and we'll keep you in the loop, promise!
Orders
Below are some of are common questions about orders
What types of payment do you accept?
At Plushible.com, we're pretty flexible when it comes to payment options. You can pay with PayPal, Amazon Pay, or even whip out your trusty credit card (we take American Express, Discover, MasterCard, and Visa). Whatever works best for you, we got you covered!
Products
Below are some common questions about our products
What size do the Snugibles come in?
So, you're probably wondering if Snugibles will fit you. Well, we've got good news! They're pretty much a one-size-fits-most kinda deal. You can rock 'em all the way up to size XXXL and still feel super cozy. If you're a bit bigger than that though, they might fit more like a regular hoodie. But hey, either way you'll still be snug as a bug in a Snugible!
More From Plushible
How long has Plushible been around?
OrangeOnions, our parent company is a cool, family-owned business based in Cleveland, OH since '07. It all started when the founder was studying law and needed to support his fam. Fast forward to today, we've got multiple retail warehouses across the country and our office in Ohio! We sell all kinds of toys and stuff online, and even have additional websites like OrangeOnions.com and Playtimebyeimmie.com. We made it on the top 1000 online retailers list in 2016 and we are A+ rated by BBB.org.
I want to talk about you, what do I tag on social media?
We're dying to know how much you're digging your Plushible purchase! Don't keep it to yourself, share your stories and show off your plushie love on social media. Make sure to tag us with #mysnugible or #plushible so we can give you a shoutout!